3 Characteristics of an Effective Cargo Claims Administrator

In growing and competitive markets, it is important to always look for efficiencies to build organizational operations. Whether through automation, digital solutions, or outsourcing, a shortcut can save time and money, improving performance and bolstering the bottom line. 


In the world of supply chain, one efficiency gaining popularity is freight claims management. Claims management programs are designed to help businesses maximize monetary recoveries from carriers for damaged freight while improving overall performance and loss prevention within their supply chain. While these benefits may sound straightforward, choosing the right service partner will make the difference between a program that goes through the motions and one that genuinely adds value. 


When choosing a third-party administrator for your company’s cargo claims, it is important to consider the following factors: 



It’s not a mystery. A partner with the right expertise is best suited to maximize results. When it comes to maximizing recoveries, a provider with deep-rooted experience in both the logistics and insurance industries will ensure you get the best possible return on your investment. 



In today’s world, technology drives efficiency and growth. A provider focused on innovation, and system development will also help your company integrate these features into your operation. 



It’s one thing to file the claims and get the recoveries, but what if you can use the data behind it all to help improve your business and reduce costs? Reporting and analytics help pinpoint problem areas and highlight opportunities to make the right decisions at the correct times.